REFUND & RETURN POLICY

Last Updated: 25th Feb 2026

At Marten Streetwear, customer satisfaction is important to us.

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1. Return Eligibility

You may request a return within 7 days of receiving your order if:

• Item is unused and unwashed

• Item is in original packaging

• Tags are intact

• You have proof of purchase

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2. Non-Returnable Items

• Worn or washed items

• Items without tags

• Sale or discounted items (unless defective)

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3. Exchange Policy

We offer exchanges for:

• Size issues

• Defective items

• Wrong item received

Customer must inform us within 48 hours of delivery for size exchange.

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4. Refund Process

• Once we receive and inspect the returned item, we will notify you.

• Refunds (if approved) will be processed within 5–7 business days.

• Shipping charges are non-refundable.

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5. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

For return requests, contact:
📧 ajazzmarten@gmail.com
📱 03000325299